Customers
are more likely to buy initially, more likely to repeat business and far more
likely to recommend with incentive/referral campaigns in place.
The goal
for any successful business is to persuade those making up any segment to
become not only repeat customers, but eager, outspoken advocates of your
business. We know making them feel important even after the sale is a big part
of it and a nice nudge in the way of some small gift, is a whisper that speaks
volumes, and often compels them beyond their normal habits.
Our
"Whisper Aloud" incentive programs have powerful messages and great
value attached to them. Some have a secondary money making element. In other
words, if you send us business, guess what? ...we reward you - after all it's
what we do! AND that's the way it should be. Let us help you create an
amplified reason for your customers, friends and family to refer business your
way! Find out how we make these products work for you and I'm sure you'll be
happy to refer us....and the vacation's on us.

Loyalty
and Referral Progams
A
successful business should be banking on at least a 30% in referrals after the
first year and growing up to as much as 70% in subsequent years. Are you taking
care of the customers who take care of you? We train you in the methods and
provide the tools to get the phone to ring, to close the sale, and how to get
happy referrals out of your current customers.
We believe
that your customers generally fall into 5 categories that make a sort of bell
curve with the bulk being in the middle. For example's sake let's assume you
have done the job you set out and promised to do.
1)
(Hopefully a small percentage) that did not care for you/your services and and
likely to use you again will never refer you. -- There are always some... not
much you can do about these guys.
2) (the
bulk) Those that are pleased with your service/product and would be a repeat
customer (assuming they can reach you)
3) (the
bulk) Those that are fine with your service/product, and may be a repeat
customer, but will generally not go out of their way to recommend /refer you.
4) (fewer)Those that will use you again and will likely refer you if you are
top-of-mind.
5) (fewer
yet) Those that will use you and will refer you given reminders and /or
incentive to do so.
