Creative solutions for the small business ...
                                                 ...and entrepreneurial soul
INCENTIVES WORK

Customers are more likely to buy initially, more likely to repeat business and far more likely to recommend with incentive/referral campaigns in place.

 

The goal for any successful business is to persuade those making up any segment to become not only repeat customers, but eager, outspoken advocates of your business. We know making them feel important even after the sale is a big part of it and a nice nudge in the way of some small gift, is a whisper that speaks volumes, and often compels them beyond their normal habits.


Our "Whisper Aloud" incentive programs have powerful messages and great value attached to them. Some have a secondary money making element. In other words, if you send us business, guess what? ...we reward you - after all it's what we do! AND that's the way it should be. Let us help you create an amplified reason for your customers, friends and family to refer business your way! Find out how we make these products work for you and I'm sure you'll be happy to refer us....and the vacation's on us.


Loyalty and Referral Progams

 

 

A successful business should be banking on at least a 30% in referrals after the first year and growing up to as much as 70% in subsequent years. Are you taking care of the customers who take care of you? We train you in the methods and provide the tools to get the phone to ring, to close the sale, and how to get happy referrals out of your current customers.

We believe that your customers generally fall into 5 categories that make a sort of bell curve with the bulk being in the middle. For example's sake let's assume you have done the job you set out and promised to do.


1) (Hopefully a small percentage) that did not care for you/your services and and likely to use you again will never refer you. -- There are always some... not much you can do about these guys.

2) (the bulk) Those that are pleased with your service/product and would be a repeat customer (assuming they can reach you)

3) (the bulk) Those that are fine with your service/product, and may be a repeat customer, but will generally not go out of their way to recommend /refer you.

4) (fewer)Those that will use you again and will likely refer you if you are top-of-mind.

5) (fewer yet) Those that will use you and will refer you given reminders and /or incentive to do so.

 

 

 

 

 

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